Terms of Service

Last updated: March 20, 2025

Contents

These Terms of Service govern your use of the Flow Analytics platform and services. Please read these terms carefully before using our services.

1Acceptance of Terms

By accessing or using services provided by Flow Analytics, you agree to be bound by these Terms of Service. If you disagree with any part, you may not access the Service.

2User Responsibilities

When using our Service, you agree to:

  • Provide accurate and current information
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations
  • Notify us immediately of unauthorized account use

Prohibited Activities:

  • Reverse engineering or attempting to extract source code
  • Spamming or distributing malware
  • Engaging in fraudulent activities
  • Violating intellectual property rights

3Intellectual Property

All content and software associated with the Service, including trademarks, logos, and service marks, are the property of Flow Analytics or its licensors. You receive no right or license except as expressly outlined herein.

4Payments & Subscriptions

  • Recurring payments are charged automatically
  • No refunds for partial months or unused service
  • Price changes communicated 30 days in advance
  • Taxes not included unless specified

5Account Termination

We reserve the right to suspend or terminate accounts for:

  • Violation of these terms
  • Extended periods of inactivity
  • Requests from legal authorities

You may delete your account at any time through account settings.

6Service Modifications

We may update, modify, or discontinue features at our discretion. Major changes will be communicated via email or in-service notifications.

7Disclaimers

The Service is provided as-is without warranties of any kind. We do not guarantee:

  • Uninterrupted or error-free service
  • Accuracy of third-party integrations
  • Results from using the Service

8Limitation of Liability

To the maximum extent permitted by law, Flow Analytics shall not be liable for:

  • Indirect or consequential damages
  • Loss of data or profits
  • Third-party service disruptions

9Governing Law

These Terms shall be governed by the laws of Ontario, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Ontario, Canada.

Note: By using our Service, you waive any rights to participate in class actions or jury trials. Disputes will be resolved through binding arbitration.

10Entire Agreement

These Terms constitute the complete agreement between you and Flow Analytics, superseding prior agreements. Our Privacy Policy is incorporated by reference.

Contact Information

For questions about these Terms, contact us at: